Booking Terms & Conditions

Booking Terms
These Booking Terms apply to the School Lodge Country Guesthouse, our officers, employees and agents (‘We’/’Us’/’Our’) and the person or legal entity making the Booking or to whom We supply services in respect of the Booking (‘You/Your’). These Booking Terms are governed by English law and apply to all Bookings except where We agree in writing other terms. By making a Booking You are deemed to accept these Booking Terms.

Bookings
Bookings are made and a contract between You and Us comes into effect when We accept a reservation from You. We will accept a reservation when We have confirmed Your reservation and received the deposit, the balance will be paid by You to Us on Check In.  Payment accepted on check in is either by cash or credit/debit card.  We regret that we are unable to accept cheques for payment in full.

You must be able to enter into a legally binding contract and be over 18yrs to make a Booking.

Bookings must be paid for by Cash or by using an acceptable and valid credit or debit card. Payment by Debit Card / Credit Card is taken via Paypal Online Terminal & can be taken over the telephone.

A booking confirmation is normally sent via email. Please print this off and bring with you for check in.

Prices
All published rates include VAT where applicable (and local taxes) at the current rate.

Rates are per person per night unless otherwise stated e.g. Special Break prices. Rates do not include other costs you may choose to incur during Your stay (unless otherwise stated).

Rates quoted are correct only for the specific number of guests, nights and dates shown. Should You change the number of guests, dates or room nights, then the rates are subject to change.

Availability
In the rare case that due to unforeseen circumstances we cannot deliver Your requested accommodation, You will be offered alternate accommodation.

Deposit

A deposit of £15 per person is required to secure your booking. This can be paid via credit/debit card via telephone or a cheque may be sent via post. Please note that when making credit/debit card payments a surcharge of 2.5% is added to your payment.

Arrival and departure
Check in time is after 2.30pm – Check out time is by 10 am.  Check-in times outside of those specified must be confirmed with Us prior to arrival.

Cancellations
If You have paid a Booking Deposit:
If You cancel Your Booking at least 7 days prior to date of booking  and have paid a deposit, a full refund of deposit will be given. you must contact Us to cancel Your Booking. If you cancel your booking within 48hrs of arrival we will try to re sell the booking.  In the event of  us being unable to fill this space we will not be able to refund the deposit in full.  In this event an amount of 50% of the deposit will be charged.

Amendments
To amend Your Booking, call School Lodge Country Guesthouse directly using the number contained within the booking confirmation email.

Payment
The total deposit payable to confirm the Booking is quoted above and will be charged to Your credit or debit card at the time of Booking.

The balance of the booking  as informed in your confirmation will be payable at check in via cash, credit or debit card.  Please note! When payment is made via debit or credit card on arrival a Surcharge of 2.5% is added to the booking to cover costs.

Evening Meals/Snacks + any other supplementary items will be invoiced at check out.

Conditions of stay
We have some standard rules that are designed to ensure that we comply with regulations relating to matters such as fire, health and safety, and to enhance the comfort and wellbeing of our guests. If you would like to check our conditions of stay please contact us.

We reserve the right to terminate Your Booking immediately without being liable for any refund or compensation where You engage in unacceptable behaviour that causes a disturbance or nuisance to other guests.

Liability
Other than for death or personal injury caused by Our negligence or misrepresentation, Our total liability to You is limited to the price of the Booking and to the fullest extent permitted by law all warranties are excluded and in no circumstances will We be responsible for any indirect or special damages.

We will not be liable for failure to perform to the extent that the failure is caused by any factor beyond Our reasonable control. You are responsible for any damage or loss caused to Us or our Our property by Your act, omission, default or neglect and You agree to indemnify Us and to pay Us on demand the amount reasonably required to make good or remedy any such damage or loss.

Data protection
We may process the information You provide to Us for the purposes notified by Us to the Information Commissioner. By making a Booking, You consent to this processing of information.

Accessibility information

Number Of Floors: 1

·                       Support for the Mobility Impaired

Rooms are situated on the ground floor.